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A deposit or guarantee is required at the time of booking, depending on the reservation type and its cancellation policy. If a reservation deposit is collected, any refund or release will follow the terms stated in that specific reservation or cancellation policy.

Upon arrival, an additional deposit for incidental charges will be collected. This incidental deposit or pre-authorization will be released after you check out and settle your billing, with the exact timing depending on your card issuer's processing procedures.

Wynn's cancellation and amendment policy varies based on the selected package or offer. When booking your stay, please carefully review the terms and conditions, as well as the guarantee and cancellation policies. This information will also be detailed in your confirmation email.

No, guests must be 18 years of age or older to book accommodation at the resort. All guests under the age of 18 must be accompanied by a parent or legal guardian when checking-in and during their stay.

Yes, if you are using someone else's credit card for your booking, please make sure you bring along a 3rd party payment authorization letter with the cardholder's signature and a copy of the cardholder's credit card and ID or passport when checking in. Without those copies, you will be required to make your own payment and a refund will be issued to the third-party credit card, if necessary. Please note that payments cannot be processed using just the card number of a non-cardholder.

Absolutely. You can book multiple rooms through our website or by contacting Room Reservations at (853) 8889 3888. For larger group bookings, we recommend contacting Hotel Sales at (853) 8889 3333 to make tailored arrangements.

Our published and recommended check in time is 3:00 pm. and check-out time is 11:00 am. However, if we have your room/suite available, we are always happy to check you in early or out late, subject to availability. This carries an additional charge.

Wynn Insider Pearl members can enjoy late check-out until 2:00 pm, while Emerald members can check in early at 12:00 pm and check out late at 2:00 pm.

Please contact Room Reservations at (853) 8889 3888 ahead of time, or approach the front desk during your stay for enquiries and arrangements.

Palace Rooms are available in four color themes: peacock blue, sunrise yellow, sunset orange, and Wynn gold. Inspired by the precious tea ware collection of Pu Yi, the last emperor of the Qing Dynasty, each theme perfectly blends Oriental heritage and modern aesthetic.

• Peacock blue rooms offer a serene atmosphere reminiscent of a tranquil lake. The subtle gold accents add an air of mystery and grace, making it an ideal backdrop for capturing sophisticated, high-end photos.
• Sunrise yellow rooms radiate warmth and energy. The bright yet gentle hues fill the space with soft, inviting light, perfect for creating joyful, sunlit travel memories.
• Sunset orange rooms evoke a romantic and cozy ambiance. The warm tones full of charm and appeal make them especially well-suited for couples on a getaway or celebrating an anniversary, creating sweet moments worth sharing on social media.
• Wynn gold rooms exude timeless elegance and prestige. Embodying classic refinement in every detail, they are a favorite choice for guests seeking an extraordinary and distinguished experience.

Wynn will offer you a room with the best available view at check-in, based on availability. You can also make a specific request when booking or checking in, and we will do our best to accommodate it, subject to availability.

• Wynn signature beds with Egyptian cotton linens
• Complimentary high-speed Wi-Fi
• Touch-screen automation control
• A Bang & Olufsen Bluetooth audio system and flat-screen LCD TV
• Select teas, with Nespresso machines in designated room types
• A spacious marble bathroom with Wynn signature toiletries, and an air jet soaking tub in some suites.

All mini-bar items, including drinks and snacks, are charged according to the price list beside the mini-bar and will be automatically added to your room bill upon use. Complimentary bottled water and tea bags in the room are provided for your enjoyment.

Yes, you can order in-room dining by calling (853) 8889 8889 at Wynn Palace.

All resort rooms are equipped with multi-standard power outlets. If you need a specific adapter, please contact Wynn's Guest Services Center in advance to borrow one at no charge. Availability is limited, on a first-come, first-served basis.

Yes, Wynn provides professional dry cleaning, wet cleaning, and shoeshine services, with laundry bags available in your room for daily pickup and delivery. For fees and timing details (including standard and express options), please refer to the service menu in your room.

Yes, extra bed service is available for certain room types for an additional charge, subject to availability and depending on the space and fire regulations. If you need this service, please state your request when booking or contact Room Reservations at (853) 8889 8889 before arrival.

Yes, Wynn can provide a crib free of charge, subject to availability. Please request one when booking or contact Room Reservations at (853) 8889 3888 before arrival to ensure proper arrangements.

Yes, Wynn Insiders staying during their birthday or anniversary can notify us three days in advance for arrangements. Non-members can contact our Concierge at (853) 8889 8889 for enquiries, service reservations, and potential additional fees. This service is subject to availability.